Master Tech to Millionaire

Burn the Boats: AJ Nealey’s Multi-Unit Breakthrough - Bonus Zoom Episode 6

Glenn Piccolo interviews AJ Nealey about his journey from a one-bay garage to a five-store multi-unit operator in Maryland. AJ shares how Key to Key training, Rack Attack tactics, strict hiring standards, and fraud-prevention controls transformed his business, helped him stop tolerating mediocrity, and drove rapid improvement.
The episode covers practical takeaways for shop owners: implement core fundamentals every day, recruit and retain A-players, use accounting controls to stop theft, and lead from the front with relentless execution to scale successfully.

Bill Lewandowski: Speed of the Leader is the Speed of the Pack - Bonus Zoom Episode 5

Glenn Piccolo interviews "Bay One" Bill Lewandowski about his five-year journey from sweeping floors to becoming a top managing partner at True Automotive. They discuss lessons from Courtside and Key2Key, the power of process, and the math behind growing revenue.
Bill shares practical takeaways on recruiting, running effective inspections, increasing ticket averages through maintenance sales, accountability partners, and how consistent practice and leadership drive steady growth.

Amy Bartel on 7-Day Shops, Hospitality Hires, and the Fraud-Fighting Formula - Bonus Zoom Episode 4

In this episode Glenn Piccolo interviews Amy Bartel about returning to the family auto business, rebuilding finances, and scaling performance through recruiting, culture, and seven-day operations. Amy shares recruiting strategies (especially hiring restaurant talent), lessons from fraud and accounting training, and more.
They also discuss the impact of hands-on trainings like Key2Key, Courtside, and VIP Rack Attack Day, the importance of accountability partners, and practical tips for creating a high-performing team that delivers hospitality-driven service and sustainable growth.

From $135K to $600K: J.J. Mont’s Auto Hospitality Breakthrough - Bonus Zoom Episode 3

J.J. Mont joins Glenn Piccolo to share his journey from a struggling shop to a high-performing auto hospitality business using Todd Hayes’ model. He covers how a single mindset shift — “saying yes on the phone” — recruiting top techs, shop upgrades, and outsourced callbacks drove predictable growth.
Listen as J.J. explains the practical steps, key wins, and team changes that helped his store scale to record months and build a culture of service and growth.

Hire Like a Pro: The First 5 Seconds That Reveal A-Players

Joe Adams and Glenn Piccolo break down a no-nonsense interview playbook for auto shops: why first impressions and rapid rapport matter, how to use targeted pre-interview questions to spot commitment, and what distinguishes A-players from B and C-players.
They cover working interviews and onboarding, technician vs. front-of-house hiring, extracting referrals, and the case for paying top talent what they’re worth. It's all about culture, accountability, and building a winning team that drives immediate results.This is just one part of the life-changing Key to Key to Callbacks concept - sign up for the next class at www.autoshopanswers.com/ or call 925-980-8012 right now.

How One Weekend Can Rewrite Your Shop's Future - Bonus Zoom Episode 2

Glenn Piccolo with Adams Automotive hosts this bonus Master Tech to Millionaire episode presented by Autoshop Answers, recapping an electrifying weekend in Houston featuring Key to Key, Courtside, and VIP Rack Attack sessions.
Industry Leaders from around the country discuss Todd Hayes’ perfected business model, the power of consistent implementation (morning Take Fives), simple high-impact steps — say yes on the phone, professional pictures/videos — and how relentless training drives predictable growth.
Practical next steps, real success stories, and program details (Key to Key, Courtside, AI Academy, VIP Rack Attack) are shared to help shop owners start implementing and transform their business.

Rob Eskew’s Rollercoaster Turnaround - Bonus Zoom Episode 1

Rob Eskew recounts his journey from a small basement shop to a multi-state operation, the near-collapse after rapid expansion, and the hard lessons learned about cash flow, accounting, and leadership.He explains how simplifying operations, tightening parts and accounting controls, and focusing on profit margins (aiming for 62.5%) turned the business around, paid off debt, and rebuilt a sustainable, growing company.

Kaleb Nimz on How Auto Hospitality Transformed 98 Shops

Todd Hayes sits down with Kaleb Nimz, president of Grimaud Enterprises, to discuss how Precision Tune transformed its culture and performance across 98 locations using Key2Key and Courtside training. They cover leadership in the trenches, shop cleanliness, automotive hospitality, recruiting, and practical shop stories — including a memorable pit visit and record months for stores that embraced the process.
Kaleb also explains how technology and accounting-first discipline support growth, the importance of daily Take Fives and phone skills, and how a faith-driven, people-first approach helped roll out consistent processes that boost sales, close rates, and team morale.

Stop Playing Small: Adam Coffey on How to Multiply Your Business Value Like A Private Equity Pro

On this episode of Master Tech to Millionaire, Adam Coffey breaks down how private equity isn’t some mysterious Wall Street game—it’s a repeatable system for multiplying value at scale. From rolling equity into second and third paydays to using acquisitions like rocket fuel, he lays out the exact levers that separate average operators from empire builders. This isn’t theory—this is battle-tested strategy forged through dozens of acquisitions and billion-dollar exits.
But what hits hardest is the mindset shift: most founders are playing too small, too slow, and way too safe. Coffey exposes the blind spots—ego, lack of financial literacy, fear of private equity—and replaces them with a brutally clear playbook: grow earnings aggressively, stack acquisitions strategically, and engineer your exit like a weapon. The message is loud and clear—if you understand the game, you don’t just build a business… you build an asset that prints wealth on command.

Integrity Under the Hood: Doing the Right Thing is Always the Right Thing

Guest host Glenn Piccolo and Charlie Zlatkos discuss a real shop story about integrity — discovering a major job wasn’t completed and immediately terminating the employee. They explain the shop’s inspection process, why advisors must personally verify repairs, and how rigorous PMI's prevent customer harm and fraud.
They also cover building a high-integrity, high-profit culture through recruiting, systems, and training so owners can always do the right thing, plus examples of fixing customers’ cars for free and upcoming Key to Key training events.